Online Courses For ITIL

Online Courses For ITIL

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identify key principles of it service management.

TIME

COURSE DELIVERY

Online Course

Instructor Led

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$4999

ITIL Courses Online

  • identify key principles of it service management.
  • identify benefits of ITIL implementation in an organization.
  • identify the processes within service management and how to map a service lifecycle.
  • identify various activities and roles involved within a service lifecycle.
  • identify factors hindering the effectiveness of a service lifecycle.
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Prerequisites

No Experience Required !

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Who can take this course ?

  • IT managers/support teams
  • System administrators/analysts
  • Operations managers
  • Database administrators
  • Service delivery professionals
  • Quality analysts
  • Application management team/development team
  • Process owners/practitioners
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